FAQs

  • What happens if my order is defective?
    All defective orders will be replaced by Ruse at no cost to the customer. We take full responsibility for the items we sell and promote.
  • What happens if my order is damaged?
    All damaged orders will be replaced by Ruse at no cost to the customer. We take full responsibility for our packaging and shipping methods. If the item arrives damaged and the customer wishes to keep the item we can negotiate a credit for the damage, however pictures will be required.
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